Returns & Exchanges

At Olivia & Grace Giftware, we want you to love your purchase, which is why we offer a 30-day return policy on all unworn fashion items in their original packaging. Whether you need a different size or a complete change of heart, our team is here to ensure a seamless exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items with all original tags attached and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.